Samsara vs Geotab: Why operations leaders choose Samsara

Samsara offers a comprehensive, industry-leading solution designed to scale with your operations. Our all-in-one platform, built on the industry’s largest Connected Operations dataset, empowers the world of physical operations. Unlike providers that rely on third-party products, Samsara’s in-house approach offers a robust set of APIs that ensure seamless integration and high reliability across our entire ecosystem.

With direct access to Samsara’s dedicated customer success team, you receive 24/7 support and fast, personalised responses. Our commitment to innovation, backed by our significant R&D investment, keeps Samsara at the cutting edge, so your operations are always supported by the latest advancements. This makes Samsara not just a vendor but also a trusted partner committed to your long-term success.

Switching to Samsara allows your organisation to move beyond basic fleet management by accessing a platform built for scalability, real-time insights and seamless operations. Samsara provides industry-leading functionality and usability, powered by advanced AI and a robust ecosystem, giving you the tools needed for effective, large-scale operations. Unlike other fleet management software, Samsara eliminates the need for multiple third-party API integrations, minimising complexity and long-term costs.

Our direct-to-customer model means that you primarily interact with Samsara’s dedicated in-house support team, not resellers, ensuring high-touch service and rapid response times. And with one of the industry’s most innovative product roadmaps, Samsara delivers consistent, scalable enhancements, ensuring your fleet is always positioned for future growth.

Samsara customers rely on a suite of advanced functionalities to optimise fleet management and safety:

• Video-Based Safety: Detect risk and protect your drivers with Samsara’s AI Dash Cams and on-demand video retrieval. By taking a proactive approach to coaching and driver tracking, you can enhance driver performance, reduce incidents and improve driver behaviour on the road.

• Vehicle Telematics: Improve efficiency, enhance vehicle tracking and streamline vehicle maintenance with Samsara’s Vehicle Telematics solution. Our to-the-second GPS fleet tracking and route optimisation solutions give you best-in-class visibility to improve route planning, geofencing and fleet efficiency, while our remote vehicle diagnostics solution enables you to streamline fleet maintenance, improve vehicle health and streamline preventative maintenance workflows. Additionally, our advanced fuel and energy insights displays fuel data directly on the Samsara Dashboard, enabling you to improve fuel management, reduce idling, minimise fuel consumption and decrease fuel costs. 

• Workforce Apps: Streamline the driver experience in the cab with Samsara’s Workforce Apps. The Samsara Driver App enables fleets to achieve ELD compliance on a single platform. It also helps accelerate IFTA reporting and prevent HOS violations before they occur with near real-time notifications. In addition, the Samsara Driver App enables drivers to submit DVIRs directly on their mobile app, improving productivity and reducing downtime.

• Equipment Monitoring: Protect your equipment, minimise theft and reduce operational costs with Samsara’s Asset Tracking solution. With Samsara's real-time information and live-to-the-second asset tracking, you can accelerate asset recovery and maximise utilisation.

Connected Training ensures that employees receive effective training through accessible materials and progress tracking. Additionally, Connected Workflows streamline operations by integrating tasks for improved efficiency and collaboration.

Samsara is a trusted partner in supporting some of the most complex operations across a wide range of industries. We tailor our solutions to meet the unique needs of sectors such as Waste Management, Construction, Transportation, Chemical Carriers, Food Service, and Wholesale and Retail. Additionally, we work with a variety of other industries, including Oil and Gas, Public Services, Food and Beverage, Passenger Transit, Utilities, and Agriculture, among many others.

Samsara’s customer support is unmatched in the industry. From small businesses to enterprise organisations, we provide 24/7 technical support to ensure that you have direct, round-the-clock access to knowledgeable in-house support teams. From day one, you’ll work with Samsara’s customer success managers and implementation consultants, who stay with you from onboarding through every stage of your journey, offering a consistent and efficient experience.

Unlike Geotab, which heavily uses third-party resellers for support, Samsara’s primarily in-house model prioritises your experience, with a rapid feedback loop between our support and product teams. This approach allows us to address your needs quickly and continuously improve our offerings based on real-time insights from our customers.

Lanes Group, the UK’s largest independent drainage and utility specialist, faced the challenge of enhancing fleet safety, improving efficiency, and reducing environmental impact. Before adopting Samsara, Lanes relied on multiple systems for fleet management, which created inefficiencies and limited visibility into their operations.

With Samsara, Lanes Group gained real-time visibility across their fleet of over 2,000 vehicles, enabling them to address challenges proactively. By leveraging Samsara’s AI Dash Cams and real-time driver coaching tools, they significantly improved safety standards, reducing accidents by 50% in just two years. Furthermore, Lanes used Samsara’s vehicle tracking and data insights to optimise routes, resulting in improved fuel efficiency and a reduced carbon footprint.

Samsara’s integrated platform allowed Lanes to consolidate their systems, streamline operations, and focus on delivering outstanding service to customers. By choosing Samsara, Lanes Group has strengthened their commitment to safety, efficiency, and sustainability, setting a benchmark for operational excellence in their industry..