Increase billable accuracy with Proximity Search

Problem to solve:

As one of the largest oil and gas pipeline construction companies in the U.S., KS Industries had trouble ensuring accurate billing processes for their 1,200+ vehicles. Because KSI bills customers based on the time KSI vehicles are on-site, they needed accurate data and information on when vehicles were on-site and for how long. Before Samsara, troubleshooting billing discrepancies was often a time-consuming back-office task.

How they solved it:

Phil Clarke, Director of Safety and Risk at KSI, used Samsara's Proximity Search to confirm billable hours when discrepancies with customers popped up. 

Here’s Phil’s tip:

01. Click Proximity in the header and enter the area in question into the the Proximity Search tool. 

02. Input a time range for the billing period in question into the Start and End Time.

03. View vehicles and trip details to gather the total billable amount.

04. Bonus: Connect your billing data via the Samsara open API and match it with vehicle usage to identify discrepancies between billed and billable hours.

Result

Phil increased revenue by ensuring all billable hours were included in customer invoices.