Onboarding and support with Samsara

Maximize value in minimal time

Samsara offers global advisory and support resources at every step of your journey.

Trusted by Industry Leaders

Discovery

Transform operations with a strategic partner

From day one, Samsara works to understand your unique challenges, identify opportunities and solutions, and provide the resources and expertise to help you achieve your goals.

Samsara working with customers to understand onboarding and business needs

Samsara benefits

Trial support and benchmark data to validate impact - Integration best practices and example use cases to support trial and onboarding - Intuitive interface so users can quickly start using and gaining value from the system

Implementation

Drive change at scale and minimize time to value

Efficiently deploy Samsara across your organization using our proven project and change management resources, on-demand installation guides, and expert-led product trainings.

Samsara working with customer during implementation

Samsara benefits

Change management guides and community best practices - Plug & play technology deployed in minutes - Onboarding checklists and playbooks - Access to the Samsara Academy - Trainings and webinars with our experts

Customer success stories

Hear how our customers have driven business impact with the help of Samsara.

49%

REDUCTION IN ACCIDENT-RELATED COSTS

DHL

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$500K

SAVED IN MAINTENANCE COSTS

Certarus

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$3M

SAVED IN FUEL COSTS

Estes

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“I’m truly impressed with the Samsara implementation team, they put us at the forefront to make this a successful rollout.”

Adam Lorenz

Senior Director, Strategic Fleet and Procurement Operations, Nutrien AG

Value acceleration

Continuously increase adoption to expand value

Define your goals and use our structured approach to help you consistently achieve value and get the most out of your Samsara deployment.

Samsara working with customers to continue to drive value

Samsara benefits

Structured value delivery methodology - Quick start guides and playbooks with best practices - Access to the Samsara Academy - Reporting and benchmarking tools to monitor progress

Ongoing support

Overcome obstacles with industry-leading support

Answer questions quickly using robust documentation and step-by-step guides in the Help Center or connect with our global support team for fast and efficient resolution.

24/7/365 multi-lingual, multi-channel support

Samsara benefits

Robust library of support articles and best practices for fast resolution - 24/7/365 multi-lingual, multi-channel support - Little to no wait time

two people looking at computer for training course

Samsara Academy

Learn at a whole new level and at your own pace with resources to guide you through onboarding, implementation, or program management. Explore self-guided elearning, engage in virtual or live events for real-time interactions, or follow a structured credential path.

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