Uncover key trends shaping the future of physical operations.

Download the 2023 State of Connected Operations Report to see how leaders are adopting cutting-edge technologies, empowering their workforce, and unlocking new revenue streams.

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Tap into insights from 1,500+ physical operations leaders.

See what C-level executives and leaders are investing in to keep their organizations ahead of the curve.

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plan to use generative AI by 2024

1 in 6

employees are predicted to be doing jobs that don’t exist today by 2025


will monetize their EVs by selling energy back to the grid by 2025

Leaders are capitalizing on this moment to reimagine 
how they operate.

Stay ahead of the curve with insights into new supply chain strategies, AI-powered automation, EV
monetization, and more.

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Data Advantage

Macroeconomic pressures demand efficiency—making data a competitive advantage.

Supply chain strategies are evolving rapidly
95% are onshoring, nearshoring, or friendshoring operations this year to increase supply chain predictability and efficiency.

Real-time data is a must have
67% are increasing their technology budgets this year, suggesting that while the state of the global economy may be in flux, technology is seen as a wise investment.


Workforce development isn’t a perk—it’s a priority.

Automation adoption is accelerating
By 2024, 91% will use automation to modernize their operations.

The future of work is rapidly changing
In just two years, 1 in 6 operations employees are predicted to be doing jobs that don’t exist today.

Upskilling is critical—and digitization is empowering employees
52% report that training, upskilling, and reskilling employees to use new technologies is a top workforce priority in 2023.

EV Monetization

Sustainability is fueling the invention of new revenue streams.

Clean fuel is the rule, not the exception
58% plan to use battery electric vehicles or equipment as a clean fuel this year.

Electrification is no longer a matter of if, but when
53% of fleet vehicles are predicted to be electric or hybrid by 2025.

EVs are unlocking new revenue streams
62% will monetize their EV charging stations through pay-per-use or subscription charging by 2025.


A must-read to stay ahead of the game.

The results are in - dive deeper into the trends shaping the future of physical operations.

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The state of connected operations 2023