Interstate Waste Services saves $340K+ annually due to efficiency improvements
Interstate Waste Services enhances safety, maximizes efficiency, and drives digital transformation across their operations with the Samsara platform.
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Meet Interstate Waste Services
Rapid growth and siloed solutions created operational inefficiencies.
Interstate Waste Services (IWS), the largest vertically integrated, privately held waste management company in the U.S., faced operational challenges amid rapid growth. Their previous dash cam vendor struggled to provide reliable footage, making it difficult to review and resolve safety incidents effectively. The IWS team needed high-quality images from side and rear cameras to ensure driver exoneration in no-fault incidents, and AI capabilities to enhance driver safety and coaching. IWS also wanted a comprehensive telematics solution for improved operational efficiency.
To streamline operations, IWS wanted multiple technology solutions connected on a single platform. They sought a partner that could provide robust safety solutions and offer comprehensive telematics, asset tracking, and AI capabilities to support their continued growth.
Innovating together to enhance safety and efficiency.
IWS partnered with Samsara to install AI Dash Cams, Vehicle Telematics, Smart Trailer, and custom API solutions across their operations. The IWS team reduced their installation time by 70% by installing Samsara plug-and-play Dash Cams and Vehicle Gateways in under 15 minutes per vehicle.
These connected solutions provide real-time visibility into their fleet, improving driver safety through in-cab alerts and coaching, streamlining maintenance processes, and enabling efficient asset utilization. As a result, they are able to save thousands of dollars and hours annually, turning their investment in digital transformation into powerful business results.
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Enhancing safety with 360-degree visibility and in-cab alerts.
By deploying Samsara AI Dash Cams with HD Camera Connectors, IWS achieved comprehensive, 360-degree visibility in the cab and on the road. In just one year, IWS achieved a 20% reduction in claims costs from intersection collisions due to high-quality dash cam footage and a 15% reduction in coachable incidents after turning on in-cab alerts.
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Achieving 360-degree visibility with Samsara AI Dash Cams.
IWS’ previous dash cam system provided limited data and visibility, making it challenging to manage driver safety effectively. With Samsara AI Dash Cams and HD Camera Connectors, IWS achieved 360-degree visibility in the cab and around the full perimeter of their vehicles, allowing for better insight into driver behavior and quicker incident resolution. The ability to retrieve high-quality footage quickly led to a 20% reduction in intersection collision claims costs.
“There are situations when the police do not make it to the scene of the crash. This is where Samsara becomes an ally and a very valuable tool that allows us to protect ourselves from misstatements from the parties involved,” said Sal Mastriani, VP of Risk. “Since the Dash Cams can show 360 degrees of footage, we can see the circumstances and behaviors that led to the crash. That allows us to determine liability within minutes of the incident taking place. Samsara has empowered us to eliminate the ‘unknown’ that comes with intersection crashes.”
IWS also achieved significant time savings due to the ability to quickly pull footage from the Samsara cloud in minutes, rather than days or even weeks after an incident.
Empowering drivers with real-time feedback.
In-cab alerts for seatbelt use, mobile phone usage, and harsh braking enabled drivers to self-correct risky behaviors on the road, reducing coachable incidents by 15%. “In-cab alerts have greatly reduced our coaching time, and ensure that drivers are made aware of their behaviors immediately,” said Gopakumar. “Once drivers get comfortable with the in-cab alerts, they learn what behaviors will trigger them and improve their driving accordingly. It’s empowering for them to get the opportunity to self-correct instead of escalating to a formal coaching event.” This proactive approach not only improved safety, but also saved valuable time for the safety team, and resulted in more efficient triaging of safety events across the fleet.
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Improving trailer maintenance and utilization.
IWS implemented Samsara’s Smart Trailer solution to enhance the maintenance and utilization of their trailers. By accurately tracking trailer locations and scheduling preventative maintenance, they went from 35% compliant on routine preventive trailer maintenance to 85% compliant, identified and reduced underutilized assets by 21%, and saved $240,000 in one year.
LEARN MOREIncreasing trailer maintenance compliance from 35% to 85%.
Before partnering with Samsara, IWS struggled with tracking and maintaining their trailers efficiently. Samsara’s Smart Trailer solution provided real-time visibility and accurate tracking of trailer locations, enabling more proactive maintenance scheduling. This approach increased routine preventative maintenance compliance from 35% to 85%. “Our maintenance efficiency has gone way up, which is a big cost savings for us, but also means the safety of our assets has increased,” said Mickey Lattimer, VP of Fleet Maintenance.
Reducing downtime and improving operational efficiency.
By accurately tracking trailer utilization, IWS was able to identify and reallocate underutilized trailers, optimizing their fleet. With real-time diagnostics and tracking capabilities, IWS identified and reduced underutilized trailers by 21% and saved $240,000 in one year. “Underutilized trailers cost a lot of money, not only because we could sell them, but because you need to pay insurance and maintenance on them,” said Lattimer. “We used the Samsara Utilization Report to identify underutilized trailers, and assess our future needs. Now, we’ve effectively rightsized our fleet.”
Streamlining operations with seamless data integration.
IWS leveraged Samsara’s App Marketplace, the largest open ecosystem of partner integrations for physical operations, to integrate their vehicle data seamlessly into their existing maintenance and operational systems. This integration eliminated manual data entry, saving 4,080 hours and $101,000 annually, and ensured accurate and timely driver assignments.
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Saving 4,080 hours annually with automated data integration.
IWS’ operations required a seamless integration of vehicle data into their existing systems for efficient maintenance and fleet management. Samsara’s open API facilitated this integration, enabling vehicle engine hours and odometer readings to be automatically updated in their maintenance system. This eliminated the need for manual data entry, saving 4,080 hours and $101,000 annually.
Automating driver assignments for efficiency.
Before Samsara, IWS faced challenges with maintaining accurate driver assignments, which led to incidents being incorrectly attributed to the wrong driver. To address this, IWS utilized Samsara’s open API to integrate their vehicle data seamlessly into their existing human resource information system (HRIS). By creating driver rules within the Samsara platform about which assets each driver can operate, IWS automated their driver assignment process and increased back office efficiency.
By integrating Samsara with their HRIS, IWS also ensured that new employees were automatically added to Samsara and assigned to the correct assets based on their roles. This automation reduced manual data entry errors and ensured that driver assignments were always up-to-date. “When any new employee comes in, we automatically provision them in Samsara," Gopakumar said. “This has been a huge saving, not just in time, but also in maintaining the integrity of our data."
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Improving operational visibility with real-time geolocation alerts.
By integrating Samsara Vehicle Telematics into their existing systems, IWS unlocked next-level dispatch efficiency for their short haul operations. The enhanced visibility and GPS insights from Samsara also led to more efficient route planning and reduced fuel consumption.
LEARN MOREPrecision dispatching and more with real-time alerts.
IWS faced challenges with managing their short haul operations, which involved moving materials from transfer stations to rail-connected yards. Their previous dispatching solution was more suited for waste truck routes, and less effective for short haul operations. Now, IWS uses Samsara to dispatch drivers for short haul operations, and leverages Samsara's fleet tracking capabilities to accurately capture and report on route progress. This real-time data enables better tracking of planned vs. actual routes, and streamlines reviews of route efficiency.
With Samsara, IWS also gained real-time alerts for engine faults, saving backoffice time and streamlining their process for promptly recognizing and responding to crucial asset issues.