Achieving 360-degree visibility with Samsara AI Dash Cams.

IWS’ previous dash cam system provided limited data and visibility, making it challenging to manage driver safety effectively. With Samsara AI Dash Cams and HD Camera Connectors, IWS achieved 360-degree visibility in the cab and around the full perimeter of their vehicles, allowing for better insight into driver behavior and quicker incident resolution. The ability to retrieve high-quality footage quickly led to a 20% reduction in intersection collision claims costs. 

“There are situations when the police do not make it to the scene of the crash. This is where Samsara becomes an ally and a very valuable tool that allows us to protect ourselves from misstatements from the parties involved,” said Sal Mastriani, VP of Risk. “Since the Dash Cams can show 360 degrees of footage, we can see the circumstances and behaviors that led to the crash. That allows us to determine liability within minutes of the incident taking place. Samsara has empowered us to eliminate the ‘unknown’ that comes with intersection crashes.”

IWS also achieved significant time savings due to the ability to quickly pull footage from the Samsara cloud in minutes, rather than days or even weeks after an incident.

Empowering drivers with real-time feedback.

In-cab alerts for seatbelt use, mobile phone usage, and harsh braking enabled drivers to self-correct risky behaviors on the road, reducing coachable incidents by 15%. “In-cab alerts have greatly reduced our coaching time, and ensure that drivers are made aware of their behaviors immediately,” said Gopakumar. “Once drivers get comfortable with the in-cab alerts, they learn what behaviors will trigger them and improve their driving accordingly. It’s empowering for them to get the opportunity to self-correct instead of escalating to a formal coaching event.” This proactive approach not only improved safety, but also saved valuable time for the safety team, and resulted in more efficient triaging of safety events across the fleet.

Increasing trailer maintenance compliance from 35% to 85%.

Before partnering with Samsara, IWS struggled with tracking and maintaining their trailers efficiently. Samsara’s Smart Trailer solution provided real-time visibility and accurate tracking of trailer locations, enabling more proactive maintenance scheduling. This approach increased routine preventative maintenance compliance from 35% to 85%. “Our maintenance efficiency has gone way up, which is a big cost savings for us, but also means the safety of our assets has increased,” said Mickey Lattimer, VP of Fleet Maintenance.

Reducing downtime and improving operational efficiency.

By accurately tracking trailer utilization, IWS was able to identify and reallocate underutilized trailers, optimizing their fleet. With real-time diagnostics and tracking capabilities, IWS identified and reduced underutilized trailers by 21% and saved $240,000 in one year. “Underutilized trailers cost a lot of money, not only because we could sell them, but because you need to pay insurance and maintenance on them,” said Lattimer. “We used the Samsara Utilization Report to identify underutilized trailers, and assess our future needs. Now, we’ve effectively rightsized our fleet.”

Saving 4,080 hours annually with automated data integration.

IWS’ operations required a seamless integration of vehicle data into their existing systems for efficient maintenance and fleet management. Samsara’s open API facilitated this integration, enabling vehicle engine hours and odometer readings to be automatically updated in their maintenance system. This eliminated the need for manual data entry, saving 4,080 hours and $101,000 annually. 

Automating driver assignments for efficiency.

Before Samsara, IWS faced challenges with maintaining accurate driver assignments, which led to incidents being incorrectly attributed to the wrong driver. To address this, IWS utilized Samsara’s open API to integrate their vehicle data seamlessly into their existing human resource information system (HRIS). By creating driver rules within the Samsara platform about which assets each driver can operate, IWS automated their driver assignment process and increased back office efficiency.

By integrating Samsara with their HRIS, IWS also ensured that new employees were automatically added to Samsara and assigned to the correct assets based on their roles. This automation reduced manual data entry errors and ensured that driver assignments were always up-to-date. “When any new employee comes in, we automatically provision them in Samsara," Gopakumar said. “This has been a huge saving, not just in time, but also in maintaining the integrity of our data."

Precision dispatching and more with real-time alerts.

IWS faced challenges with managing their short haul operations, which involved moving materials from transfer stations to rail-connected yards. Their previous dispatching solution was more suited for waste truck routes, and less effective for short haul operations. Now, IWS uses Samsara to dispatch drivers for short haul operations, and leverages Samsara's fleet tracking capabilities to accurately capture and report on route progress. This real-time data enables better tracking of planned vs. actual routes, and streamlines reviews of route efficiency.

With Samsara, IWS also gained real-time alerts for engine faults, saving backoffice time and streamlining their process for promptly recognizing and responding to crucial asset issues.