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Our Commitment to Privacy and Trust

At Samsara, our mission is to increase the safety, efficiency, and sustainability of your operations.  This begins with ensuring the privacy of the data that your organization entrusts us to protect.  We prioritize making sure ​​your organization’s data is secure, that you retain control over it, and that you understand how Samsara uses it.  By adhering to these fundamentals, Samsara makes it easy for you to make choices that ensure compliance and that best serve the unique needs of your business.

Our guiding principles

Samsara’s commitment to earning trust and protecting privacy is governed by the following guiding principles:

Responsible innovation and data use.

Samsara promotes privacy safeguards and ethical principles in its decision-making processes to confirm that we operate in ways consistent with our values and principles.

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Give customers control over their data.

Our customers own their data and are in charge of directing and controlling how Samsara collects and processes it.

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Be transparent.

Samsara is committed to being open and transparent about how your data is collected, used, and protected. Your organization’s trust in Samsara is of paramount importance.

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Uphold the highest security standards.

Privacy and security go hand-in-hand.  Our commitment to privacy demands that we adhere to the highest data security standards.

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Implement robust legal protections.

Our customers own their data, and we will not provide customer data to a third party absent express customer consent or an appropriate court order legally requiring us to do so.

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Follow privacy by design principles.

Our Samsara products are built from the ground up with privacy and security in mind. We are committed to responsible innovation and protecting your organization's data.

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how samsara protects privacy

A Closer Look at Our Approach to Our Products, Policies, and Security

Samsara Products

Samsara’s commitment to privacy is reflected in our product features and in our customers’ ability to customize many of our solutions to fit their specific needs and any country-specific regulations.

Samsara’s Privacy and Ethics Board

The Privacy and Ethics Board ensures key stakeholders across Samsara are thinking critically and communicating often about how our technology affects our environment and society.

Agreements and Regulatory Compliance

Company-wide policies, contractual terms and other safeguards reinforce Samsara’s responsibility to protect your data to stay compliant with applicable law.

Security and Data Protection

Samsara adheres to the highest security standards and conducts regular audits pursuant to the SOC 2 reporting process to ensure your data is safe.

Supporting our Customers

We share and continually update educational content, templates, and resources to ensure customers feel supported and empowered when using Samsara products.

Research and Whitepapers

We have collected data, conducted research, and published our findings on the topics most important to our customers, community, and Samsara itself.

The 2023 State of Privacy in Physical Operations

Learn about industry leaders’ top privacy concerns and challenges, as well as how their organizations are working to address them.

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The State of Privacy in Physical Operations 2023

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Memberships and Attestation

MEMBER OF FUTURE OF PRIVACY FORUM'S ADVISORY BOARD

Future of Privacy Forum is a non-profit think tank and advocacy group that serves as a catalyst for privacy leadership and scholarship, advancing principled data practices in support of emerging technologies.

MEMBER OF THE RESPONSIBLE AI INSTITUTE

The Responsible AI Institute (RAI Institute) is a global and member-driven non-profit dedicated to enabling successful responsible AI efforts in organizations. The RAI Institute is focused on providing tools for organizations and AI practitioners to build, buy, and supply safe and trusted AI systems.

CHARTER MEMBER OF RESPONSIBLE INNOVATION LABS

Responsible Innovation Labs (RI Labs) is a coalition of leading investors and technology executives who recognize the importance of responsible innovation and the need for a more rigorous approach to tackling the challenges and opportunities of this moment. RI Labs’ mission is to guide the next generation of responsible company-builders by aligning the key incentives, resources, and industry community.

SOC 2 REPORTING ATTESTATION

The System and Organization Controls (SOC 2) is an industry-recognized attestation report given to a company after an audit of the company’s internal practices. The audit gives detailed information about the security and availability of a service organization's system based on their conformity with the AICPA's (American Institute of Certified Public Accountants) Trust Services Criteria.

Contact Us

If you have questions regarding our privacy practices or policies, please reach out.

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