January 21, 2025
Vice President, Product Marketing
The people who run physical operations make critical decisions with real-world consequences. They are continually working to keep their job sites safe, increase the efficiency and utilisation of their assets and drive down costs.
At Samsara, we've been at the forefront of bringing technology to support the people who run the operations that keep our world running. With a single integrated platform, we are able to help our customers consolidate data from across their operations – including vehicles, equipment, workflows, photos, videos and integrations with other systems – into one place. This allows Samsara to create the insights and tools that customers need to run more safely, efficiently and sustainably. As the industry leader, we have the largest connected operations data set and work closely with our customers to build and test products that bring real value to operations.
Today, we're excited to announce Samsara Intelligence, an expanded suite of AI offerings designed to help customers discover insights, automate tasks and make better decisions for their organisations. Samsara Intelligence includes Samsara Assistant, a generative AI tool that answers complex operational questions instantly, and Intelligent Experiences, a growing suite of solutions which embed AI-based insights, recommendations and actions into your operations.
Read on to discover more about these new AI-based solutions and how they can help you run safer, more efficient operations.
Samsara Assistant is an interactive generative AI tool that puts quick access to critical information at the fingertips of operations teams. Assistant can provide immediate answers to a wide range of questions that customers encounter on a daily basis.
Today, customers are using Samsara Assistant to:
Identify vehicles with severe fault codes and receive step-by-step instructions to resolve them.
Spot time-sensitive disruptions in daily operations, such as unexpected stops, which might signal that a driver is at risk or in need of assistance.
Determine which drivers have the highest safety scores and should be recognised for their high performance.
By providing in-depth information about your operations, as well as Samsara's products and platform, Samsara Assistant can help your organisation stay compliant, improve uptime and efficiency and be safer overall.
One company that is experiencing the benefits that Samsara Assistant can deliver is Brandon Hire. As Antony Draper, Safety, Health, Environment & Quality Director, explains, "Assistant helps me find the exact information I am looking for. With quick access to Samsara knowledge and the auto-navigation feature, I don’t have to remember where something is in the dashboard."
Samsara Assistant is now available in beta to customers in the UK and Europe.
Intelligent Experiences embeds AI-based insights, recommendations and actions across the Samsara platform. Using data from video, sensors, diagnostics and text, Intelligent Experiences provides multi-modal intelligence that can deliver instant benefits.
Offerings for Intelligent Experiences currently include:
Visual Intelligence: Empower workers with actionable insights from a photo. For example, identify safety hazards from a photo of a job site, measure storage capacity from a photo of a trailer or provide proof of delivery records from a photo of a manifest or a bill of lading.
Positive Recognition: Recognise safe drivers with automated messages and kudos, helping to improve engagement and foster a culture of responsibility on the road.
AI Course Builder: Improve safety and compliance while reducing administrative time by uploading policy and procedure documents to instantly create custom training modules.
These Intelligent Experiences are now available in beta to customers in UK and Europe.
These advanced AI-based features are a result of Samsara’s ongoing investment in developing AI that is built for the physical operations industry. Our AI is powered by the world's largest connected operations data set, which consists of more than 70 billion miles driven, 265 million digitised workflows and 10 trillion data points processed each year.
Moreover, our AI-based solutions are built with, and for, the world's largest and most complex operations across a range of sectors, geographies and use cases. This means that Samsara Intelligence is built from the ground up to solve the most relevant and important problems that operations customers face, helping them to improve safety, increase efficiency and become more sustainable.
Samsara has a proven track record of driving technology innovation for physical operations, including AI Dash Cams, edge computing for fleets and now AI-based insights embedded across our platform. We're excited to help our customers navigate the fast-evolving AI landscape and help them take advantage of the benefits that AI can deliver. To learn more about Samsara Intelligence and what it can do for your operations, watch the video below.