GardaWorld Security improves safety at scale to reduce speeding by 74%

Doubling down on training opportunities enabled by AI.

GardaWorld Security previously used a telematics system for basic safety reporting but in order to make significant improvements to their safety program, they needed visibility into their vehicles. They decided to roll out Samsara AI Dash Cams to proactively protect their people and assets on the road. 

Samsara AI Dash Cams detect when GardaWorld Security’s drivers engage in risky behaviors—from speeding to rolling stops—and offer real-time coaching so they can self-correct. When manager-led coaching is needed to address continued or dangerous behavior, HD footage can be pulled instantly to support in-person training sessions. Between in-cab alerts reminding drivers to practice safe behaviors and manager-led coaching, GardaWorld Security decreased speeding by 74%, close following distance by 67%, and rolling stops by 25% in only one year. “By using Samsara Dash Cams, our drivers know that someone who cares is watching out for them and wants them to be the best driver they can be,” said Joseph Elia, National Fleet Coordinator.

Simplifying drivers’ daily tasks to boost compliance.

GardaWorld Security’s drivers are distributed across the U.S. which meant maintaining 100% compliance was a challenge. They decided to roll out the Driver App after installing Samsara Vehicle Telematics and AI Dash Cams to further enhance their safety program, increase compliance, and improve productivity. 

The Driver App’s intuitive interface enables drivers to easily complete tasks, track their safety progress with Driver Safety Scores, and communicate with the back office. Now, GardaWorld Security’s drivers are equipped with guided workflows that prompt them to complete tasks at the right time, ensuring they complete safety inspections, certify their logs, and more. Since introducing the Driver App to their 7,500+ drivers, GardaWorld Security improved regulatory compliance by 30% with guided start-of-day workflows to help drivers complete necessary tasks before getting behind the wheel.

Data visibility empowers drivers to own their work experience.

Before Samsara, GardaWorld Security only had surface-level insights into driver performance—such as speeding and seatbelt use—that they shared with drivers during manager-led training sessions. To improve driver safety across all 75 branches, they not only needed more data but also a simple way to give drivers visibility into their performance.  

Since rolling out the Driver App, GardaWorld Security enables drivers with their own data to improve safety across their dispersed operations. Now, drivers can manage their progress from anywhere with individualized Driver Safety Scores, allowing them to proactively adjust their behaviors as needed. While GardaWorld Security continues to regularly coach drivers in person, the Driver App has supplemented their safety program and empowered drivers to take control of their performance. 

Consolidating workflows saves time and money.

Maintaining peak productivity is critical for GardaWorld Security, but since they rely on many different systems, their back office teams had to manually enter the same data across various platforms. 

With Samsara’s open API, GardaWorld Security has streamlined work for their back office—especially when onboarding new drivers. “Samsara’s open API reduces repetitive, manual logging. When we create a new driver inside our ERP system, it automatically flows over to Samsara and assigns them to the correct Tags and Attributes,” said Joseph Smith, Vice President of Customer Support Services Operations. “On the driver’s first day, they just open the app on their phone and log into their assigned vehicle. There's less responsibility of recreating the same workflow over and over again.” Using the Samsara Platform, GardaWorld Security improved weekly productivity by 25% since eliminating manual data entry for their back office.

Similarly, they’re using Samsara’s open API to extend visibility from the Connected Operations Cloud to their customer-facing security platform, TopoONE by Crisis24, to significantly reduce the effort required from their employees to complete daily tasks. “We're able to see everything and take action in one place. We mirror our vehicle data as if you’re viewing it in the Samsara dashboard so our specialists only have to use a single system—it saves a huge amount of time as well as costs,” said Smith.

Comprehensive visibility creates efficiencies.

GardaWorld Security’s previous telematics provider didn’t offer real-time visibility into their vehicles which meant they were more vulnerable to theft and unauthorized use. Additionally, the data they could access was limited to speeding, seatbelt use, and harsh events. They needed a robust, consolidated system to provide greater control of their fleet. 

GardaWorld Security equipped their vehicles with Samsara Vehicle Telematics as part of their fleet management overhaul. Now, they have real-time visibility into each vehicle’s location, remote vehicle diagnostics, efficiency data, and more, enabling them to proactively manage their fleet from anywhere. Geofence alerts have been especially useful for GardaWorld Security—by geofencing their job sites and other regular locations, they can easily verify if their vehicles are where they are supposed to be.