December 3, 2024
Vice President, Product Marketing
The people who run physical operations make critical decisions with real world consequences. They are continually working to keep their job sites safe, increase the efficiency and utilization of their assets, and drive down costs.
At Samsara, we've been at the forefront of bringing technology to support the people who run the operations that keep our world running. With a single integrated platform, we are able to help our customers consolidate data from across their operations—including vehicles, equipment, workflows, photos, videos, and integrations with other systems—into one place. This allows Samsara to create the insights and tools customers need to run more safely, efficiently, and sustainability. As the industry leader, we have the largest connected operations data set, and work closely with our customers to build and test products that bring real value to operations.
Today, we're excited to announce Samsara Intelligence, an expanded suite of AI offerings designed to help customers discover insights, automate tasks, and make better decisions for their organizations. Samsara Intelligence includes Samsara Assistant, a generative AI tool that answers complex operational questions instantly, and Intelligent Experiences, a growing suite of solutions which embed AI-based insights, recommendations, and actions into your operations.
Read on to discover more about these new AI-based solutions and how they can help you run safer, more efficient operations.
Samsara Assistant is an interactive generative AI tool that puts quick access to critical information at the fingertips of operations teams. Assistant can provide immediate answers to a wide range of questions that customers encounter on a daily basis.
Today, customers are using Samsara Assistant to:
Identify vehicles with severe fault codes and receive step-by-step instructions to resolve them.
Spot time-sensitive disruptions in daily operations, like unexpected stops, which might signal a driver is at risk or in need of assistance.
Determine which drivers have the highest safety scores and should be recognized for their high performance.
Understand hours of service regulatory requirements for a new geography or vehicle type.
By providing in-depth information about your operations, as well as Samsara's products and platform, Samsara Assistant can help your organization stay compliant, improve uptime and efficiency, and be safer overall.
One company that is experiencing the benefits that Samsara Assistant can deliver is Performance Food Group (PFG). As Thomas Olitsky, Vice President of Safety at PFG, explains, "Assistant is intuitive and helpful. It can enhance the productivity of the management team by enabling them to find answers and resources quickly and effortlessly."
Samsara Assistant is now available in beta to customers in North America.
Intelligent Experiences embeds AI-based insights, recommendations, and actions across the Samsara platform. Using data from video, sensors, diagnostics, and text, Intelligent Experiences provides multi-modal intelligence that can deliver instant benefits.
Offerings for Intelligent Experiences currently include:
Visual Intelligence: Empower workers with actionable insights from a photo. For example, identify safety hazards from a photo of a job site, measure storage capacity from a photo of a trailer, or provide proof of delivery records from a photo of a bill of lading.
Positive Recognition: Recognize safe drivers with automated messages and kudos, helping to improve engagement and foster a culture of responsibility on the road.
AI Course Builder: Improve safety and compliance while reducing administrative time by uploading policy and procedure documents to instantly create custom training modules.
These Intelligent Experiences are now available in beta to customers in North America.
These advanced AI-based features are a result of Samsara’s ongoing investment in developing AI that is built for the physical operations industry. Our AI is powered by the world's largest connected operations data set, which consists of more than 70 billion miles driven, 265 million digitized workflows, and 10 trillion data points processed each year.
Moreover, our AI-based solutions are built with, and for, the world's largest and most complex operations across a range of sectors, geographies, and use cases. This means that Samsara Intelligence is built from the ground up to solve the most relevant and important problems that operations customers face, helping them to improve safety, increase efficiency, and become more sustainable.
Samsara has a proven track record of driving technology innovation for physical operations, including AI Dash Cams, edge computing for fleets, and now AI-based insights embedded across our platform. We're excited to help our customers navigate the fast-evolving AI landscape, and help them take advantage of the benefits that AI can deliver. To learn more about Samsara Intelligence and what it can do for your operations, watch the video below.