ArcBest® is the 14th largest for-hire fleet in the United States with over 1,600 road units and 2,700 city vehicles. They offer a full array of logistics solutions, including everything from long haul and less-than-truckload to final-mile and home delivery solutions. In business for almost a century,
<a href="https://www.samsara.com/customers/arcbest" target="_blank">ArcBest</a> has a history of investing in technology in order to run their fleet efficiently and at scale.
<span style="color: #333;">ArcBest connects current and new technologies to automate repetitive tasks, improve data accuracy, and increase overall safety and efficiency.</span>
These technological investments allow ArcBest to better serve their drivers and customers. Last year, ArcBest deployed 32 new API endpoints that connected operations between their internal systems and the Samsara platform. By integrating Samsara’s Hours of Service (HOS) data with their in-house compliance tool, they were able to decrease time spent managing unassigned HOS by 50% resulting in better compliance. That time savings is incredibly valuable to a fleet this size and can be invested in critical business priorities. The team is just scratching the surface of what is possible.
Hear how ArcBest partnered for success
deployed API endpoints
less time spent managing unassigned HOS
decrease in preventable road accidents
ArcBest’s keys to success
Building a custom integration using open API
ArcBest considers themselves “pragmatic innovators” as the practical needs of the business drives their creative problem-solving. When they needed a tool to manage compliance, they developed their own. Their previous electronic logging device (ELD) provider lacked the complete integration they needed, leaving ArcBest vulnerable to inaccuracies and penalties. The Samsara platform’s open API enabled a custom integration into their proprietary tool, increasing accuracy of their HOS compliance.Learn how
Learn more about Samsara’s open API
The Samsara platform’s open API enables custom integrations that brings fleet data from Samsara into your business-critical systems. Customize business workflows using our open API to meet your exact needs, or implement turnkey integrations from our growing App Marketplace. Connect your most important third party apps to Samsara with over 30 integrations across TMS, maintenance, fuel, supply chain, payroll, and more.
Reliable technology that saves time and money
With nearly 7,000 drivers, ArcBest needs to know that their team can count on their ELD provider to work reliably, with minimal downtime. “When drivers have to revert to paper logs, that requires manual entries and it becomes a big drain on time.” said Matt Jarvis, Manager, Information Systems at ArcBest Technologies. The Samsara Vehicle Gateway provides ArcBest with a dependable tool to collect data, saving time and maintenance costs.Learn more
Learn more about the Samsara Vehicle Gateway
Comprehensive fleet management
The VG34 Vehicle Gateway provides FMCSA-registered ELD capabilities and so much more. Benefit from live GPS tracking, engine diagnostics, a built-in WiFi hotspot, driver workflows, advanced analytics, and more. With real-time fleet visibility, customizable reports, and easy-to-use management tools, fleets can easily manage compliance as well as keep drivers productive, and lower operating costs.
Coach drivers with real footage from AI Dash Cams
ArcBest prioritizes the safety of their nearly 7,000 drivers with a robust coaching and incentive program that engages drivers, regardless if they are road or city drivers. Footage captured from Samsara AI Dash Cams help make coaching more impactful, providing a clear picture of what they did and what they could improve. Video-based driver coaching has helped decrease the frequency of preventable accidents by 13%.Learn more
Learn more about Samsara AI Dash Cams
Gain visibility into driver behavior
Samsara AI Dash Cams capture full HD 1080p footage that is automatically uploaded to the cloud. Safety managers review incidents and mark them as “needs coaching” before assigning to the driver’s manager. That manager gets an email notification, has a conversation with the driver, shows them the footage, and walks them through what they did and what they could improve.